Business Communication Notes
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M ea ni ng & objecti ve of b usines s com m unicati on, Forms of communication, Communication model & process, Principles of effective communication. M ea ni ng of com m unicati on Th e w o r d “ c o m m u n ic a t io n ” is d e r iv e d fr o m t h e La t in word “comm unico” whi ch m ea ns “T o sha re”. I t i s the act of sha ri ng thou gh t, opini on, and i de as. It is the two-way process 1. L i ste ne r Definition “Communication is the action of conveying or exchanging information and ideas”.
This is very simple definition. Objectives of communication C om m unicati on ca n b e u se d for f ol l owi ng obj ect i ves 1.
Information 2. Suggestion 5. Persuasion 6. E du ca ti on 7. Motivation 9.
Business Communication Notes
Counseling 10.M ora l e b oos ti ng 1. Information One of the important objectives of communication is pa ss i ng or receivi ng inf orm ation abou t a p articul a r f act. I f l arge groups ha ve to be i nf orme d, a m ee ti ng m ay be called. Advice A dvice i s a ki nd of i nform a ti on. I t m e a ns opini on g i ve n as to the a cti on to be taken.
Importance Of Business Communication
A dvi ce sh oul d be rel ate d to a specific piece of work. 3.0rder Or de r i s an au thori tative com m unicati on. I t shou l d be cl ea r and com pl ete. I ts e xecuti on s houl d b e possi bl e. Suggestion Sugge sti on me ans proposi ng som ethi ng f or accep tance or rejection.
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